Returns & Exchanges

At Pasante, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Log in to our online portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the unworn items with original tags attached into their original packaging and include the printed return authorization slip.

3

Ship It Back

Affix the prepaid shipping label provided in our portal to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing